LEGAL
Refund Policy
Last updated February 2026
Eligibility
If a plan does not work on a supported Windows configuration and our team cannot resolve it, you can request a refund within 14 days of purchase.
Not eligible
- Plans that have been substantially used for their full duration.
- Purchases made in breach of the Terms of Service.
- Change of mind after the 14-day window has passed.
How to request
Open a support ticket with the billing category and include your order reference. We aim to respond within two business days.
Effect of a refund
Refunds are issued by Lemon Squeezy to the original payment method. Once a refund is processed, the associated license is revoked automatically and access ends immediately.